Operations Assistant

We’re looking for a S.T.A.R!

Are you a Savvy, Thorough, Accountable, and Reliable administrative professional? If so, then read on because this position might be for you.

VirtuCount LLC, a bookkeeping and accounting firm for small businesses, has an open position for an Operations Assistant.

The Operations Assistant role is a remote position. We expect that this role will work 15-20 hours per week during normal business hours (Monday – Friday from 9:00 AM to 5:00 PM CST).

We have a four step hiring process:
1: Application review
2: First Interview
3: Second Interview
4: Offer and Background check

Department: Operations
Project Location(s): Remote

Primary Responsibilities

  • Social media management
  • Blog management
  • Newsletter production
  • Minor website text updating
  • Light graphic design (using Canva or similar)
  • Knowledgebase administration
  • Respond to emails, text chats, and phone calls
  • Shared email management
  • Calendar management and meeting scheduling
  • Booking travel and accommodations
  • Maintain external company directory listings
  • Customer follow-ups
  • Sales lead follow-ups
  • Light HR responsibilities (job posting, candidate follow-ups, and team member onboarding)
  • Staff follow-ups
  • Online and Phone Research

Soft Skills

  • Clear verbal and written communication skills
  • Comfortable working independently with the ability to manage your time in order to meet the provided deadlines
  • Detail-oriented
  • Ability to think on your feet and solve problems without hand-holding.
  • Laidback and friendly personality

Hard Skills

  • Tech Savviness – You’re able to use common communication, organization, and administrative platforms and are comfortable with learning new ones as the need arises.
  • Advanced Google Suite and/or MS Office skills
  • Knowledge of basic SEO concepts
  • Experience with Asana, WordPress, Elementor, HubSpot, and Planable is helpful but not required.

Must have a PC or laptop with a reliable internet connection

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